Heartworks solution is a virtual assistant service designated to help you whenever necessary, allowing you the time and freedom to focus on the tasks which truly demand your personal attention. I believe everyone should lead a wonderful life where work-life balance is exactly as one desires. With more than seven years of administrative experience in the business world, I realise just how much people rely on virtual assistants. I set out to create a one-stop site for those who are in need of extra help from time to time. We aim to help busy professionals and bustling businesses reduce their workload without the hassle of employing a full-time worker in the office.

We also wish to lift tedious daily tasks from business owners’ shoulders. My background lies within business administration. My working background spanning over 12 years has supplied me with many skills in a variety of industries in the administrative, customer service and sales coordinator roles. I consider myself a true professional in handling administrative tasks. Meticulous as I am, I utilise my passion and ability to help others in wide ranges of tasks in the form of an assistant.

Thanks to my diverse background and tech-savviness, I am able to use my transferable skills in innumerable business environments. I mainly based in Kuala Lumpur, Malaysia but is also living as a digital nomad. I am a Malaysian Chinese who speaks and writes three different languages fluently. I am greatly interested in business start-ups and entrepreneurship. It pleases me when people around me successfully built a stable and lucrative business.

My goal is to educate Malaysians on the benefits of hiring virtual assistants and assisting admin worker to have more work opportunity amidst the COVID-19 pandemics and continue to grow my client base around the world.

Fiona
Director of Heartworks Solution.